Joe was nothing short of stupendous! We're first-time buyers, as is typical we are quite nervous and over-anxious about every little thing, and the home inspection he performed was probably the most comforting aspect of our whole experience. I honestly think that if I could design a pre-purchase home inspector from scratch, like mold one from Play-Doh and instill it with the most desirable attributes one could possibly hope for, the result would be... Joe.
He was calm, exceptionally thorough but concise, and matter-of-fact about existing issues without making anything feel more intimidating than it was; he also took the time to walk through the property with us and point out exactly what he meant by each item. After the inspection, we received e-mail follow-ups with a link to our inspection report, which contained pictures of all potential issues or "repair request" items, along with a detailed description of everything we had talked about as well as everything he'd found that was normal and in good condition.
Every home has things that could be/need to be improved upon, and Joe did a wonderful job of keeping those things in perspective while being honest and informative about the overall quality of the house, or condo in this case. I felt much better after our inspection, instead of feeling worse as I'd expected to, and that's despite the fact that there were multiple unexpected "surprises" (not the good kind, either) found. Could not recommend higher.